Getting Started

Shopify ↔ MYOB

InSyncer keeps Shopify and your MYOB system in step, so stock, orders, customers, and product data move between them without CSV exports.

What InSyncer does

InSyncer runs as a Shopify app. It connects your store to MYOB Exo, MYOB Acumatica, or MYOB AccountRight, and syncs continuously in the background.

Typical flows:

• Shopify orders create sales orders in MYOB
• MYOB stock levels update Shopify inventory
• MYOB stock items create and update Shopify products
• Customer and debtor records stay aligned between both systems

Choose your ERP

Product	ERP	Start here
InSyncer for MYOB Exo	MYOB Exo Business	Exo overview
InSyncer for MYOB Acumatica	MYOB Acumatica	Acumatica overview
InSyncer for MYOB AccountRight	MYOB AccountRight	AccountRight overview

What you need before you start

1. A Shopify store you are the owner or staff admin of, with the InSyncer app installed.
2. MYOB credentials for your ERP. For Exo that is a MYOB Exo API username, password, and API token — see Exo connection requirements.
3. Matching item codes. Every product you want to sync needs the same code on both sides. In Exo that means the Shopify variant SKU equals the Exo stock code.

Match your codes before go-live

Code matching is the single most common cause of a sync that “runs but does nothing”. Stock and order lines are joined on the item code, and anything that does not match is skipped and logged rather than guessed at.

How InSyncer is configured

There is no configuration file to write. Everything is set per store in the InSyncer app’s settings, and every option in these docs is named by its settings key — for example inventory_sync_enabled or salesorder.customer_order_number_prefix — so you can search for it.

Settings are grouped by area: general, product, inventory, pricing, orders, customers, B2B, and invoices.

Sync direction is deliberate

For each area, one system is authoritative. Where MYOB is the source of stock, edits made in Shopify are overwritten on the next run. That is intended behaviour, not a fault.

Read the Exo guideBook a walkthrough