InSyncer for MYOB AccountRight

InSyncer for MYOB AccountRight connects a Shopify store to MYOB AccountRight. It is the connector to use when AccountRight is the system of record for invoicing, stock, and customer accounts.

Who this is for

Use this product if you:

• Run MYOB AccountRight as your accounting system
• Sell on Shopify (or a Shopify Plus store)
• Need orders, stock, and refunds to stay in sync without CSV exports
• Sell in more than one currency on an AccountRight Premier file — see Multi-Currency

What syncs

Direction	Data	Turned on by
MYOB → Shopify	Stock on hand	inventoryScheduleEnabled — see Stock Sync
MYOB → Shopify	Prices	priceSyncSettings.enabled, priceSyncSettings.source — see Price Sync
Shopify → MYOB	Orders, as a Sales Order or an Invoice	salesOrderScheduleEnabled, syncTarget — see Order Sync
Shopify → MYOB	Refunds, as a credit against the original invoice	syncRefunds — see Refunds & Returns
Shopify → MYOB	Payments against an order	syncPayments
MYOB → Shopify	Draft products built from tagged inventory items	Product Creation — a one-off catalogue-building tool, not a continuous sync

Each row is its own switch, so you can go live on stock alone and add the rest later. Refunds specifically depend on order sync already being on — a refund only pushes once its original order has synced to MYOB.

Product Creation is not an ongoing product sync

Product Creation reads tagged MYOB inventory items and builds matching Shopify products as drafts, once, when you run it. It does not keep descriptions, collections, or SEO in sync afterwards, and it does not re-run automatically. Price and stock on the resulting products are then kept current by the regular Price and Stock syncs.

Customers are not synced as records either. Instead, contactSyncMode picks how an incoming order is matched to a MYOB customer card: by order currency, by one default card, or by matching/creating an “individual debtor” card per Shopify customer (with separate handling for B2B company orders).

Connection requirements

You need:

1. An AccountRight company file the connector can reach — connected via OAuth, either through AccountRight Live or a hosted file. There’s no username/password or database connection to configure directly; MYOB handles the login during the OAuth step.
2. A Shopify store with the InSyncer app installed, which grants the Admin API access InSyncer needs.
3. A matching MYOB item number for every product you want to sync.

Map item numbers before go-live

Stock and order lines only match when the Shopify variant SKU equals the MYOB item number. Unmapped items are skipped and logged rather than guessed at.

Set up tax mapping before turning on order sync

InSyncer maps each Shopify Markets tax setting to a MYOB tax code by title, then country, then rate. Orders with no confident match fall back to a default tax code, so it’s worth confirming that mapping before your first live order syncs.

Where to find things

All sync settings are in the InSyncer app in your Shopify admin:

• Sync Settings → General Settings — master on/off switches for order sync, payment sync, refunds, and related options
• Sync Settings → Order Sync — sync target, document numbering, customer contact mode, tax handling, per-currency accounts, and backfill controls
• Inventory Mapping — location mapping for stock sync
• Orders — every order InSyncer has seen, its sync status, and any error detail
• Refunds — the equivalent for refund records

Suggested rollout

1. Connect AccountRight in a test company file.
2. Turn on Stock Sync and check a handful of known item numbers.
3. Turn on Price Sync once stock looks right.
4. Turn on Order Sync — choose Sales Order or Invoice as the sync target, and pick a customer contact mode.
5. Turn on Refunds once orders are landing cleanly.
6. Ask us to run Product Creation if you need to bootstrap the Shopify catalogue from MYOB; Price and Stock Sync take over from there.