Install & What Happens Next

Install the app

Install the right InSyncer app for your ERP system from the Shopify App Store.

InSyncer for AcumaticaFor businesses running standalone Acumatica ERP outside of Australia and New Zealand.

InSyncer for MYOB AcumaticaFor businesses in Australia and New Zealand running MYOB Acumatica.

InSyncer for MYOB ExoFor businesses running the on-premise MYOB Exo ERP system.

InSyncer for MYOB AccountRightFor businesses running MYOB AccountRight.

Installing is not configuring

InSyncer is a done-for-you integration, not a self-install connector. Installing from the Shopify App Store connects the app and starts your free trial. It does not configure your ERP data — that is delivered by our team as a fixed-fee setup project. The four steps below are what that looks like.

What happens next

1. Confirm the shape of your integration — about 10 minutes, before we talk.

   Have answers ready for:

   • Retail (B2C), wholesale/trade (B2B), or both? This determines your setup tier.
   • Which ERP company and which Shopify store — live or staging?
   • Which inventory locations should feed Shopify stock?
   • Do you have existing Shopify customers who need matching to ERP customer records?
   • Who owns your ERP configuration — in-house, or your MYOB partner?

2. Scoping call — 30 minutes, together.

   We walk through your ERP setup, your Shopify store and your order flow, and confirm scope: customer mapping, pricing, tax and GST, inventory locations, sales order creation, payments.

   You leave the call knowing exactly what we will build. We leave it able to quote a fixed price.

3. Fixed-price proposal, then setup.

   We send a written proposal against our published pricing. Once you accept, we configure, test real orders end to end, and support you through go-live. We commit to dates in the proposal, not before.

   See what is covered at each tier on the pricing page for your ERP — for example MYOB Acumatica pricing.

   Currencies differ

   Setup fees are quoted in AUD, because we deliver the work. Monthly app fees are charged in USD, because Shopify bills them. Both are stated with currency on every quote we send.

4. Go live and run.

   Ongoing sync is billed monthly through the Shopify App Store. A free trial applies from the moment you install.

What we need from you during setup

• An ERP API user with the right roles and licence — we send exact instructions
• Shopify collaborator or staff access to your store
• One named person on your side who can make mapping decisions
• Your MYOB partner’s contact, if configuration changes are needed on the ERP side

Timeline

Scoping call to go-live is typically a few weeks for a standard B2C setup, and longer for B2B or where ERP-side configuration is needed first.

If your setup is genuinely simple

Some stores — a single location, standard retail pricing, no existing customer base to map, happy to configure the ERP side themselves — can run on the monthly app alone with light guidance. We will tell you on the scoping call if that is you. It is not the default, and we would rather say so on a call than discover it three weeks in.

Ready to start?

Book a scoping callTell us about your ERP setup and we'll scope the integration with a fixed quote. No obligation.

Product documentationReference documentation for each ERP integration, sync by sync.